Here's the first method that allows you to reset the device using the "Help Menu.". Here's what you need to do: Make sure your Comcast is switched on. You need to open the "Settings.". Now, enter the "Help" option. Navigate to the "System Refresh" system and press OK. Select the "Refresh Now" option in the sub-menu and ...1. Restarting. a. Using The Help Menu On Xfinity Cable Box. You can also restart your cable box by navigating to the Xfinity help menu and selecting the reset option. Follow the instructions listed below: To access the help menu, press the A button on your remote control. Select "Restart" and then click "OK.".View your equipment information in your account. You can view the make, model and serial number of your TV Box and modem in your account. You can use this information to: Identify your equipment. Troubleshoot technical issues. Access user manuals for your devices.The Wireless TV Box can be placed anywhere it can maintain a wireless connection to your wireless gateway or WiFi Boost Pods. When activating the X1 Wireless TV Box for the first time, make sure you're pointing the Xfinity Voice Remote at the front of the X1 Wireless TV Box and are less than ten feet away from it during the activation set up ...On the computer where you want the Parental Controls to apply, go to the Xfinity Stream portal. Click the Settings icon at the right end of the menu bar at the top of the page. On the Settings page, click Parental Controls. On the Parental Controls page, click the ON/OFF switch to turn on Parental Controls. In the create PIN pop-up box, enter a ...Set a parental lock code. To set a parental lock code, follow these steps: Press the Menu button on the remote. Select the Home icon to display the Main Menu. (The Home icon is the first icon on the left with the picture of a house). From the Main Menu, select Setup. In the next screen, highlight and select PINs Setup. Here you can:DHCP on the UDM-Pro. After putting the Comcast device in bridge mode, turn off the UDM-Pro. Reboot the Comcast device and let it sit for 5 minutes or so. Then boot the UDM-Pro back up. Reply. 7-9-7-9-add2. •. I have the same setup with similar initial problems. Had to reset the modem and let it re-provision.Reset Your Xfinity Cable Box Using The Xfinity My Account App. The next method we're going to try is resetting it through the device settings on the Xfinity My Account App. Since the box isn't working, you can't access the reset option through the system itself, so you'll have to perform the factory reset from the app. ...If yours doesn't work that way you won't be able to use a Comcast remote to select inputs on your set or any other TV that requires the user to press an Enter or Select or OK key to actually change the input. They've made the unfortunate decision to not send the OK signal to the set, only to the cable box. Please be aware that there are 2 kinds ...Access the Netflix app on X1. Push the left arrow on your remote to bring up the left-hand side menu. Use the down arrow to navigate to the bottom of the menu (where it says Notifications). Push the right arrow once and select Get Help. Use the down arrow to navigate to the bottom of the menu and select Sign Out.3 years ago. @Rustyben wrote: when you swap out a DVR the recordings on it are gone but the last 60 or so hours recorded (sometimes more in some areas) are available on the cloud DVR playable on your home X1 equipment. note as new recordings are added the cloud hours that are older will automatically delete. advice is to watch oldest shows ...Learn how to configure Remote Management for your wireless gateway. ...Troubleshooting your video service using the app. Open the app. Tap the WiFi tab. Tap Xfinity Video troubleshooting. Tap the applicable option to start troubleshooting. E.g., you can tap Picture & Sound to troubleshoot problems with those features. Note: You may need to scroll down to see all available options, including Parental Controls and ...19 Jun 2022 ... I tried to reset Xfinity FLex TV box with the XR16 remote control. I contacted the customer service and noone knew how to reset it. My ...Xfinity modem update scam phone call. Just got a call from a local number. It started off sounding odd but possibly legit and then started sounding a lot like a scam phone call. The guy claimed he was calling from xfinity and wanted to know how my modem was working. Said that the updates that were sent to it didn't work and asked me about the ...On your remote control, click on the Xfinity button. Using either the right or left arrow button to highlight Settings (which has a gear icon). Click OK. Using the Down arrow, highlight the Device Settings. Click OK. With the same down arrow, select the Power Preferences. Click OK.To send a "Peer to peer" message: Click "Sign In" if necessary. • Click the "Peer to peer chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line.Help protect our environment: Please properly recycle your discarded batteries and don't put them in the trash. For your convenience, batteries are accepted for recycling at various locations. Please check call2recycle.org or call 1-800-8-Battery (1-800-822-8837) to find a recycling location near you.Settings is also located on the Home page on Xfinity Flex streaming TV Boxes. You can also scroll down to the bottom and select Settings. Use your remote's keypad to go to Settings: Press the xfinity or Home button on your remote. Scroll down to the bottom and select Settings. Press OK (or the center of directional pad) to go to the Settings menu.Xfinity Voice Remote. You can control almost all aspects of your TV with the Xfinity Voice Remote. For a quick list of phrases you can use with your remote, see our voice command tips. X1 apps on your TV. Open Netflix, Amazon Prime Video, Hulu, NBC Universal's video service, Peacock, and much more — all through your TV using X1 apps ...Go to Settings on your Xfinity X1 TV Box, Xumo Stream Box, or Xfinity Flex streaming TV Box. Go to the Apps & Subscription menu. You can also find this menu by saying, “ Manage Peacock ” into your Xfinity Voice Remote. If you’re billed by Xfinity for your Peacock subscription, you’ll see: The recurring price. The renewal date.If it has a Setup button: Turn on your TV. Press and hold Setup until the light at the top of the remote changes from red to green. Enter 9-9-1. The light should flash green twice. Keep pressing CH ^ until the TV turns off. Once the TV turns off, press Setup to lock in the code. Press the TV power button on the remote.Click the direct message icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. Press Enter to send your message. I no longer work for Comcast.There is no clear way to do a factory reset it before I ship it back. Problem is, this box has all of my customer data on it / device info (address, phone number, e-mail address, Comcast account number, data usage info, and password reset capabilities). One thing that is still missing is no way to do a factory reset. 1.How to RE-program Xfinity Remote to cable box/THE RESET - YouTube. Cable Gods. 4.04K subscribers. Subscribed. 1.7K. 492K views 5 years ago. Can't change channel on your cable box? Remote …Reset your Xfinity router or modem. Rebooting your router or cable modem is an easy solution if you can't connect to your Xfinity internet. It's a practical first step in internet troubleshooting.The most common way to accomplish this is simply unplugging your router, modem, or modem/router combo for at least 30 seconds. However, if your device includes a reset button, you can always use that.2. Press the ‘POWER’ and ‘MENU’ buttons on your remote at the same time. 3. Press BOTH the UP and DOWN arrow buttons on your remote, then Select ‘Restore Defaults’ option. 4. Press ‘OK’ – this should cycle the equipment to perform a factory reset. The option should also be in your settings menu. Let me know if this …Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon" (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.First, you'll need to restore the 5-minute skip by pressing Exit thrice and entering 0500. Then press Exit thrice and enter 0030 for the 30-second skip. You can also wait for a couple of days because the X1 box automatically reboots every couple of days. Try restarting the X1 box by unplugging it, waiting for 30 seconds, and plugging it back in.A device with a dead battery can't communicate. For example, if the battery in a door sensor is dead, it won't tell the system when the door is opened. You won't be able to use the Xfinity Home app or the touchscreen to see if it's closed. More importantly, if you have Pro Protection, you won't be able to arm your system without bypassing the ...Click the direct message icon. Click the "New message" (pencil and paper) icon. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message in the text area near the bottom of the window.From the tools menu, click Customize. In the pop-up customized dialog box, select the Keyboard button. The Customize Keyboard dialog appears. The button only displays if the keyboa...To view and change your settings, press the settings icon () on your remote, or go to the home screen and select the settings icon. If your Xumo Stream Box is connected to the internet, you can also press and hold the voice control button on your remote () and say "Settings.". See the guide below for more information on each setting.Here's the set-up: Samsung 2015 TV (non-smart) going to brand-new Comcast X1 Box. Software is updated every day on X1 Box. X1 Box is connected to the TV using the proper HDMI cable. The X1 Box and the TV have been unplugged for several minutes and then plugged back in. The remote is brand new and batteries have been …Just today, the modem reset itself to default. I am really really annoyed by this already. It happens almost everyday, so tired to configure it over and over again. Is this an xfinity issue? I thought it was the modem problem, but I got the new Netgear modem it happened to it as well. Do we have any technician from xfinity here to clear the waters?Setup: Programs your remote to control your TV and/or audio device Learn how to program the remote to control your TV or audio device. TV Input Button. TV Input is now available on the XR5v3/v4 remote. Use the TV Input button to change the input selection on your TV to access a DVD player, game console or other device.To send a Private message to Xfinity Support from any Forum page: Click "Sign In" if that prompt is visible. • Click the "Direct Messaging" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.If you'd like to upgrade your Xfinity Flex service to Choice TV Select with Xfinity Flex, you can do so right from your streaming TV Box! Here's how: Just say "Upgrade to Xfinity TV" into your Xfinity Voice Remote, or from the main menu (Home screen) or Shop page, select the Upgrade to Xfinity TV tile at the top of the screen or select the ...Please follow these directions to factory reset the Flex box: 1. Ensure the device is currently powered on. 2. Press the 'POWER' and 'MENU' buttons on your remote at the same time. 3. Press BOTH the UP and DOWN arrow buttons on your remote, then Select 'Restore Defaults' option. 4.Solved by pressing this button and then going to prompt to change network. Locked post. New comments cannot be posted. Archived post. New comments cannot be posted and votes cannot be cast. Hi, thank you for reaching out to Xfinity on Reddit. I understand you need assistance with your wireless box.General X1 DVR information. Record up to six shows at once: With DVR service on X1, you can record up to six* shows at once. Set recordings, play back shows and delete or manage recordings from all your X1 devices. Schedule a program, series, personality or sports team to record. Specify recording options to end a recording late, record only ...Same issue: Periodic long delay between clicking a selection and the response. I have completed a disconnect overnight fix and a within system restart fix. Both helped, however the problem recurred. I, and a Comcast real person assistant agreed I should swap out the box. Then another tv in my home acted similarly. I pay too much to …Navigate to highlight Preferences, and press the OK button. Navigate to highlight General, and press the OK button. Navigate to highlight Daily Update Time, and press the OK button. Adjust the Time of your Daily Update in two-hour blocks. For example you can change it from the default time of 3:00 AM - 4:00 AM local time to 10:00 AM - … Learn about replacing your equipment now to get the most out of your Xfinity service. To perform a factory reset on an Xfinity XR15 remote: Simultaneously press and hold the A button (triangle) and the D button (diamond) until the status light on the remote changes from red to green. This takes about 5-10 seconds. Then, press 9-8-1 on your remote to complete the factory reset.To hard reset the device to factory defaults by pressing and holding in the recessed reset button on the rear for 30 seconds. The user name and the password will now become the defaults of admin and password. You will lose any customized settings, and they will need to be re-configured from scratch. 0. 0.Sometimes, the remote and the Xfinity box don't communicate well and therefore, it leads to unresponsive button. This issue can be resolved easily by resetting the Xfinity box. Steps to reset Xfinity box. Press and hold the reset button on the Xfinity box for 5-10 seconds. You can also reset the Xfinity box by using the Xfinity My Account App.Remotes without a Setup button. XR15 Xfinity X1 and Flex Voice Remote have number keys. Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Enter 9-8-1 on the remote. If the status light blinks blue twice, the pairing for the remote has been turned off.Comcast's new streaming offering for Xfinity customers, NOW TV, is $20/month and includes Peacock, 40+ live channels and 20+ FAST channels. Comcast announced Tuesday its new stream...Here's the first method that allows you to reset the device using the "Help Menu.". Here's what you need to do: Make sure your Comcast is switched on. You need to open the "Settings.". Now, enter the "Help" option. Navigate to the "System Refresh" system and press OK. Select the "Refresh Now" option in the sub-menu and ...Before calling a Comcast representative to fix your signal issues, you should try doing a reboot by taking the following steps; Turn off your Comcast cable box manually. Wait a while. Turn the cable box on. Alternatively, you can unplug the cable box, wait for a few seconds and plug in the cable box.To find your Xfinity ID in the Xfinity app: Sign in to the Xfinity app on your mobile phone. Tap the Account tab at the bottom right of the app. Tap Account settings. Tap Xfinity ID and security. Your Xfinity ID is under the Personal Information section. Note: You can use your mobile number, personal email or Comcast email as your Xfinity ID.Here’s the first method that allows you to reset the device using the “Help Menu.”. Here’s what you need to do: Make sure your Comcast is switched on. You need to open the “Settings.”. Now, enter the “Help” option. Navigate to the “System Refresh” system and press OK. Select the “Refresh Now” option in the sub-menu and ...Hold down the reset button for 30 seconds. Wait until the LEDs on the front of the gateway flash off. If you have a non-Xfinity router, look for a small reset button on the device’s backside. While your router is on, use a small-tipped object like a staple or pencil to hold down the reset button until your router’s lights flash.Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line.If you have one of older boxes press Menu twice on your silver Comcast remote control. Select Setup. Select Cable Box Setup. Use the arrows on the remote to select Current Time under Front LED Display. If you have one of our newer X1 boxes you can pick the time format, but the time is automatically updated based on your location.On the computer where you want the Parental Controls to apply, go to the Xfinity Stream portal. Click the Settings icon at the right end of the menu bar at the top of the page. On the Settings page, click Parental Controls. On the Parental Controls page, click the ON/OFF switch to turn on Parental Controls. In the create PIN pop-up box, enter a ...If there is no picture or no sound on HD channels. Verify that you subscribe to the channel you're trying to watch. Check that the TV Box is on. Confirm you're tuned to an HD channel. Double-check all connections and make sure you're using HDMI or component cables. See if you're able to view other HD channels. If none of these suggestions help ... Learn about replacing your equipment now to get the most out of your Xfinity service. CCAndrew. Try resetting your box and then try to change inputs. If your cable box is offline, some tv's won't register that there is anything on that input. My TV input is on "TV" , It should be on HDMI But the remote control will not allow me to change the setting?The security code remains valid for five minutes. If it times out, you'll need to start over. Enter a new four-digit Master Keypad Code using the keypad. Enter the same four-digit code again. You're done! Tap OK. Your Master Keypad Code has now been reset and is ready for use. Learn how to manage your Keypad Codes.Yes! The Xfinity Flex streaming TV Box supports 4K UHD streaming and provides access to 4K titles and content. 4K UHD content can be found using Prime Video, YouTube, Netflix, Disney+ and Xfinity On Demand currently, and more content will be added in the future. You'll need to have a 4K-compatible TV and, in some cases (like Netflix), a 4K ...Overview of Xfinity Gateways. Xfinity Gateways and xFi Gateways are all-in-one devices that deliver internet and voice connectivity, whole-home WiFi coverage, network security, control and speed for the ultimate connected experience. General features of our latest devices, the xFi Advanced Gateways, include: Secure wireless home network with ...For Xfinity Internet customers with gateways. Press the xfinity button on your remote. Press the right arrow to get to the gear icon. Press the down arrow and choose Help. Press the right arrow, choosing the WiFi tile under the Tools section. The WiFi password (s) and network name (s) will show up on the screen.If you're having connection problems with a specific mobile device, the best way to troubleshoot is with the Xfinity app. Log in to the Xfinity app. Select the WiFi tab. Select the specific device having issues. Scroll down and select Troubleshoot Device. Follow the prompts to determine what the problem may be and how to fix it.To soft reset your Comcast Xfinity set-top box, follow the steps below: Unplug the power cord of your Comcast set-top box from the power outlet. Image: KnowTechie. Wait 1-3 minutes. Plug the power ...Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line.To reset your Xfinity Cable box, you will need to unplug the power cord from the back of the box. Once this is done, wait a full minute and plug the power cord back in. You may need to press the “Power” button on top of your box or remote to turn it on after you have plugged it back in. Once your box is back on, you may need to run through ...the IR receiver is always 'on' but it is very hard to make it see except close to the remote. where I use my harmony I put a small book under the front of the set top box to raise it up and expose the lower right corner of the set top box to be in a better position to see the IR emission. the Xfinity remote can still operate by RF and the harmony can operate via IR.My other small box that's working does not have a green light either, nor did another one on a very old TV that I have decided to remove. I think it's unlikely that the lights if there should be any, would go off on all the small cable boxes. And in any case, it seems to make no difference for the box working or no.Comcast Business blocks certain ports to protect our customers and the integrity of the Comcast network. These blocks cannot be lifted. Per recommendations set forth by the United States Department of Homeland Security's National Cybersecurity and Communications Integration Center and the Computer Emergency Readiness Team, Comcast Business Internet blocks Port 445 over the public internet in ...Be sure to get a receipt that lists the serial numbers of the equipment you are returning, which, as you said, is how Comcast knows who the equipment came from. They would want you to return cable boxes and modem/router devices and their power cords. You don't need to return Ethernet or coax cables, or remote controls, or amplifiers.Data (11 digits - Motorola cards only) Unit Address (13 digits - if displayed) To activate your Xfinity TV services, go to cablecardactivation.xsp.comcast.net. You'll need your: Account number. Phone number on your account. Numbers from Step 5. If you need assistance, call 877-405-2298 and request CableCARD Activation.While watching the channel that is in Spanish, press the down arrow on the remote. In the lower left corner there will be a series of symbols, including the SAP symbol. Using your arrow keys, move to highlight this icon and hit select. You will see Spanish and English with a check mark next to Spanish. Simply highlight English and hit select again.If you are using a Comcast gateway, see https://www.xfinity.com/support/articles/view-change-wifi-password.If you are not using a Comcast device please post the model ...The only thing that works is - unplug the HDMI cable, reboot the box, wait for 5 mins and then plug the HDMI cable back in. It is way above high time that either xfinity fixes this issue or just swaps out the boxes and gives customers ones that actually work. 0. 0.After a series of issues with my cable box, an Xfinity tech replaced the box (which had a faulty HDMI input port) with a different style box (no clock or recording indicator lights). When I went to Hulu, there was a message to upgrade my this box which I ignored (selecting remind me in 30 days) and was able to log into Hulu.Restart from My Account Online. Log in to My Account. Scroll down and click on Manage TV. This option is also available on the Services tab. You can also select the specific set-top box to reboot from the Devices tab. Click the Troubleshoot button. Solutions to common issues will be displayed. Click on Continue.
The recordings that are physically stored on your X1 DVR TV Box will be transferred during your move when keeping the same equipment. However, if you switch out your equipment when moving, you'll lose all of those recordings that are physically stored on your X1 DVR TV box. Whether your Cloud recordings get transferred depends on the location .... Nearest porto's bakery
The only thing that works is - unplug the HDMI cable, reboot the box, wait for 5 mins and then plug the HDMI cable back in. It is way above high time that either xfinity fixes this issue or just swaps out the boxes and gives customers ones that actually work. 0. 0.Hi There, I'm looking for information on how to FACTORY reset my XG1V4 box, For two reasons. Reason one: system refresh does not fix inability to tune to …On the Settings menu, use the down arrow button to highlight Preferences. Then, press OK. On the Preferences menu, highlight General, and press OK. On the General Preferences menu, use the up and down arrows to highlight Default Guide View, and press OK. Use the up and down arrows to select your preferred Default Guide View, and press OK.Here are the shorter steps to reset xfinity cable box with the remote: Press the xfinity button on your remote control. Navigate to and select the Settings (Gear icon). Scroll down to the Help section. Select the Restart option.To access Device Settings: Press the xfinity button on the remote. Highlight Settings (the gear icon) and press OK. Use the down arrow on the remote to highlight Device Settings and press OK. Use the down arrow on the remote to highlight Screen Saver and press OK. Highlight Screen Saver Starts After and press OK.Comcast's Xfinity TV Remote app connects to your Xfinity TV account to provide TV listings and on demand programming directly to your iPhone. If you're in front of your TV while us...Learn how to troubleshoot your Xfinity Internet and WiFi connection for your third-party modem or router. Xfinity For full functionality of this site it is necessary to enable JavaScript.Only the Master Keypad Code can do that. You can create as many Secondary Keypad Codes as you need. The only limitation is that each code must be unique and may not be the same as the Master Keypad Code. Three permission levels can be assigned to Secondary Keypad Codes. Standard access: Guest access: Arm Only access: Help prevent false alarms ...Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message icon” (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.For TV Boxes, just use your own TV! Go to channel 1995 and follow the instructions to get a new TV Box shipped to your home. (Channel 1995 is only available in some areas.) …If there is no picture or no sound on HD channels. Verify that you subscribe to the channel you're trying to watch. Check that the TV Box is on. Confirm you're tuned to an HD channel. Double-check all connections and make sure you're using HDMI or component cables. See if you're able to view other HD channels. If none of these suggestions help ...Hold down the Power and Menu buttons on the remote, and wait till the User Settings menu pops up on the screen. Click on both the Up and Down arrow keys on your remote to bring up the Restore Defaults setting. Use the Right arrow key to click on OK to perform the factory reset..
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